Real estate and property services
Follow-up that no longer depends on whoever remembered, with every consequential decision still held by a person.
Outreach, follow-up, re-engagement, and partner management at this real estate and property services business were manual and inconsistent. Under load, follow-up was the first thing dropped, and the pipeline leaked quietly. We built a set of specialized autonomous agents, each with a stated mission and defined input and output interfaces.
The part that made it deployable was graded autonomy. Each agent is set to draft only, act on one-click approval, or act unattended within agreed cadences, and every agent carries hard stops defining what it must never do without a person.
The situation
- Outreach, follow-up, re-engagement, and partner management were manual and inconsistent.
- Under load, follow-up was the first thing dropped, and the pipeline leaked quietly.
- Nobody could say what had been done, by whom, or when.
What we built
- A set of specialized agents, each with a stated mission and defined input and output interfaces.
- Graded autonomy: draft only, act on one-click approval, or act unattended within agreed cadences.
- Hard stops written into every agent, defining what it must never do without a person.
- A full audit trail of what each agent did and on what basis.
What changed in daily operations
- Follow-up happens on schedule rather than on memory.
- Every decision with a legal or financial consequence stays with a named human.
- Management can see the process running instead of asking whether it ran.
Related work
Does this look like your process?
Book a free consultation and we will tell you whether this pattern fits, and what it would take to ship the first working version against your own data.